Legal Notice

Last updated: 19 October 2026

Welcome to Helio Hives. This Legal Notice applies to your use of the website https://heliohives.com, including its content, products, services, and related online features.

By accessing or using this website, you agree to comply with the terms of this Legal Notice and our other applicable store policies.

1. Website Ownership and Operator

This website operates under the Helio Hives brand and provides information about, and access to, our bee pollen products and related offerings.

Business name: Helio Hives
Website: https://heliohives.com
Contact: Please use the contact details provided on our website.

Applicable business identification and contact details should be provided in accordance with relevant legal requirements.

2. General Information Disclaimer

The information provided on this website is intended for general informational and educational purposes only.

While we make reasonable efforts to ensure that the information published on our website is accurate and current, we do not guarantee that all content is complete, accurate, reliable, or up to date at all times.

Product descriptions, website content, images, nutritional information, and other materials may be updated or changed as our products and business evolve.

You should contact us if you require clarification about a product before purchasing it.

3. Health and Nutritional Disclaimer

Helio Hives bee pollen is a food product. Information on this website concerning nutrition, wellness, and potential health benefits is provided for general informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

Statements concerning nutritional properties or potential wellness benefits should not be interpreted as guarantees of specific health outcomes.

Individual experiences may vary, and the nutritional composition of natural products may vary depending on factors such as floral sources, season, and harvesting conditions.

If you have a medical condition, take medication, are pregnant or breastfeeding, or have concerns about whether bee pollen is suitable for you, consult a qualified healthcare professional before consuming it.

Allergy warning: Bee pollen may cause allergic reactions, including potentially severe reactions, particularly in people with pollen allergies or sensitivities to bee products. If you have a known allergy or suspect you may be allergic, seek professional medical advice before use. Discontinue consumption and seek appropriate medical assistance if an adverse reaction occurs.

Do not rely on information on this website as a substitute for advice from a qualified healthcare professional.

4. Product Information and Availability

We make reasonable efforts to display our products, descriptions, ingredients, packaging, prices, and availability as accurately as possible.

However, colours and product appearance may vary depending on your device, display settings, packaging updates, and the natural characteristics of the product.

We reserve the right to update product information, discontinue products, or modify our product range, subject to applicable law and any rights arising from orders already accepted.

Prices, shipping charges, discounts, and other applicable purchase conditions will be displayed during the purchasing process.

Nothing in this section permits us to disregard an obligation to supply goods as described or to comply with applicable consumer guarantees.

5. Intellectual Property

Unless otherwise indicated, the content on this website, including text, logos, branding, graphics, product photography, images, designs, and other materials, is owned by or licensed to Helio Hives and is protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial purposes.

You must not reproduce, republish, distribute, modify, commercially exploit, or otherwise use our content without prior written permission, except where permitted by law.

All third-party trademarks and brand names remain the property of their respective owners.

6. Website Use and External Links

You agree to use this website lawfully and not to engage in activities that could damage, disrupt, compromise, or interfere with its operation, security, or availability.

Our website may contain links to third-party websites, platforms, or services for your convenience. We do not control those third-party websites and are not responsible for their content, privacy practices, security, or services.

Accessing third-party websites is at your own discretion and subject to their respective terms and policies.

7. Limitation of Liability

To the extent permitted by law, Helio Hives excludes liability for loss or damage arising from the use of, or inability to use, this website or reliance on its general informational content.

We do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

Nothing in this Legal Notice excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded, restricted, or modified under applicable law, including the Australian Consumer Law.

Where liability can lawfully be limited, any limitation will apply only to the extent permitted by law.

8. Australian Consumer Law

Our products and services are supplied subject to applicable Australian laws, including the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

Eligible consumers have statutory rights and remedies in relation to goods that fail to meet applicable consumer guarantees.

Nothing in this Legal Notice or any other Helio Hives policy is intended to remove or diminish those rights.

For information about returns, refunds, cancellations, shipping, and purchases, please refer to the relevant policies published on our website.

9. Privacy

We respect your privacy and handle personal information in accordance with our applicable privacy obligations and our Privacy Policy.

When you use our website, place an order, or contact us, certain personal information may be collected and processed to provide our services, fulfil orders, respond to enquiries, and operate our business.

Please review our Privacy Policy for further information about how personal information is collected, used, stored, and disclosed.

10. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, website, products, or legal obligations.

The latest version will be published on this page, together with its updated revision date where appropriate.

We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Legal Notice, our website, or our products, please contact us using the contact details published on our website.

Helio Hives
Website: https://heliohives.com

Thank you for visiting Helio Hives and supporting our Western Australian bee pollen products.